Chad Dawson - State Farm Insurance Agent

I’ve had a great experience with this insurance company! Every time I call, they answer right away and take the time to explain everything clearly. They’ve always been patient and helpful with all my questions. A special thank-you to Jewell — she is absolutely wonderful! So friendly, knowledgeable, and always willing to go the extra mile to help. She made the whole process easy and stress-free. I really appreciate her professionalism and kindness. Highly recommend this company, especially thanks to her excellent service!

Shockingly good customer support, I was taken aback by the helpfulness of the person I spoke to this morning, Mrs. Rachel Mangum. Uplifting, positive with a hue or quirky and quick but not too fast to where everything is flying over your head without you having a moments notice of what’s going on. Everything is simple and easy, even easier and simpler than anticipated with this company but especially this person. I would heavily recommend this company. I heavily recommend Mrs. Rachel Mangum as well. I don’t typically leave reviews, but I leave one today in personal hopes that this person sees nothing but positivity and some respect.

Rachael at State Farm has been amazing to work with! The entire team is friendly, quick to respond, and always makes sure I understand my coverage. Great customer service and peace of mind knowing I’m in good hands. It’s refreshing to be able to reach a live person that’s truly cares! Highly recommend!

I will start off by stating the entire team is indeed very professional, helpful, kind etc…. Until I filed my first claim everything went downhill from there. Let’s just say , I was confident in moving forward with the claim using their advice and doing everything on my part but in the end many excuses were used to not pay full claim amount due to me. I ended up losing in the end, but that’s ok we all need to move on and let karma do its job.

I have had the same auto insurance for over 40 years. I was very loyal to my last provider so switching providers was not really something I was going to do. When I received my recent bill from my other provider, I was stunned to see the cost for 2 vehicles! Rachel provided me with a quote. Educated me on the process and was very patient with me. I couldn't have asked for a better experience AND we are saving over $1,700 A YEAR by going with State Farm AND to top it off, the coverage is better! Win Win for all!!! THANK YOU Rachel!