Carmouche Insurance of Baton Rouge

Carmouche Insurance of Baton Rouge, LA is the most efficient, knowledgeable , and excellent follow up by their Insurance agent, Jackie. I have dealt with other larger insurance carriers, namely STATE FARM and ALLSTATEwind and hail coverage, and have been dissatisfied with their support when needed when following a claim. Jackie went far and beyond to find me an insurance carrier that would accept my application.

Heather discovered a significantly lower insurance rate for my home which included even more coverage than I previously had. She was professional, prompt, and offered excellent communication and explanation skills during the process. Quick and painless; I highly recommend her services.

Wanted to increase flood insurance. Previously mailed in the form indicating my wishes to do so. I called Carmouche insurance and was told that is "all I needed to do". Received my insurance statement which did not reflect the increase. I called to inquire and was told due to HIPPA they were not allowed to contact my insurance company. Said she couldn't do anything for me and I need to call the insurance company and the mortgage company myself and take care of it myself. Upon speaking with both companies, they inquired why my agent didn't contact them to assist with this that they are the ones that should be doing this. I asked the same question to the agent and got a very unhelpful and careless response from the agent. Would not recommend this insurance company to anyone. Be

The ladies in the commercial line department are amazing. They're knowledgeable in all Insurance lines. Hard working and trustworthy.