Capital Blue Cross Connect

Coverage through employment. Doesn't cover IVF Forces you, to cough up $8550 deductible before covering surgeries or medication. SCAM

Worst company ever. No accountability for serving their customers. Tried to find an in network dentist and they literally don’t exist. Their website for searching for doctors doesn’t work when you try to search as a member. When I searched as a guest it listed doctors that told me they were not covered. When I called to confirm a doctor that was in network, the representative said they called the dentist directly to confirm they were in network and accepting patients and then transferred me. When I was connected with the dentist, they told me nobody from the insurance company had called them. When I called back capital blue to complain, they would not allow me to speak to a supervisor and said I would get a call back. I never did so I called back and was told that they had tried and it was

WORST INSURANCE COMPANY, now going on ten days with no coverage because my father is out of work due to open heart surgery, my mother who suffered from a stroke in the past, now neither of them can attend doctors appointments, my mom has not had blood pressure medication in 2 days because our insurance has been canceled. Called on January 3rd about this issue was told I’ll hear back from them within 24 hours here we are a WEEK later & nothing, both of my parents are at a serious health risk without the proper medications. Your better off going with ANY other insurance company.

My wife and daughter were looking for a new doctor and found an "In Network" provider on the Blue Cross web page. She verified with the doctor that they were "In Network". Having verified with both Blue Cross and the Doctor, she made an appointment and saw the doctor several times. I received the EOB for their service in June and was surprised to see that the claim was processed as "Out of Network" for that month only. Claims for other months were processed as "In Network". I called Blue Cross and was told that there was a paperwork issue with the doctor that was impacting their "In Network" status is June. Other patients had the same problem and it would be fixed. Blue Cross has now denied the claim again and are unwilling to change on appeal. As a patient my only means of verifying "In

Could barely move my neck went to the chiropractor and he asked for five visits the insurance company feels that it's okay to counter offer with doctor thinks is necessary even though he already provided all the paperwork needed. Call Blue Cross and they say you can appeal it so now I needed two more visits number next even worse even though it was better now it's going to get worse now that I have to wait for my chiropractor to appeal it because I can't afford to pay for it full price out of my pocket and the customer service rep was of 0 help to me and I know just mentioning is on here is not going to help nothing since when is it okay for Insurance Company to assume that three visits is good enough. This is nothing about this Branch but it's ridiculous I don't have time to sit here on t