Brice Brown - State Farm Insurance Agent

Isabel was extremely helpful. The staff in the office knows exactly what they’re doing. Purchased a new car called about insurance. She took the VIN number. The mileage sent me a new card through the mail that I’ll be getting some sometime this week. I just love the level of service provided by Brice Brown’s office.

If I could leave 0 stars, I would. Avoid this condescending insurance agent and his office full of unfriendly staff. I was in the market to purchase a new vehicle and called this office as I was already insured with them. I spoke with Alexa J. to ensure the rate prior to buying. I was sent a quote that showed my premium would be increasing from $979.33 to $1,019.42 for 6 months, thus changing my premium from $163.22 to $169.90 a month. I approved and proceeded with buying the new car and switching over the coverage. A few weeks later, I receive the next monthly bill for $200.16 when I was told it would be $169.90. I called last Thursday and spoke with a woman who said “changes happen, it’s ONLY an additional $36/month until the end of the year. Once January comes, you don’t have to renew

I am a seasonal resident and have been insured through Brice Browns office for a very long time. Staff has always been supportive and helpful to me. Today I had the pleasure of briefly talking with Jocelyn, she answered my question quickly and accurately, then proceeded to follow up efficiently via email. I was all set within a 15 minute period and that was fantastic!

I was very pleased with my call with Lexi today. She was patient and made the entire process of updating my coverage feel easy and stress-free. She took her time to answer all of my questions and made sure I fully understood everything. Thanks Lexi!

Had a great experience with Brandon an agent at the Brice Brown State Farm office. Professional, courteous, and a great value on the product are all marks of my amazing experience with a seasoned insurance rep.