Boswell Insurance Agency, Inc.

I’ve maintained a policy with Boswell since 2020. When I recently called to renew it and secure a bond, I was surprised by the unprofessionalism I encountered. The owner’s son, Ryan, abruptly informed me that he “does not write/service bonds.” When I attempted to ask a few clarifying questions about both the policy and the bond, he became audibly irritated, sighed through the conversation, and ultimately hung up on me after saying I was “asking too many questions” and that he didn’t want to “go back and forth.” He then abruptly hung up the phone (without warning). Before leaving this review, I thought it best to contact the owner directly to ensure he was aware of his son’s conduct. I wanted to believe that this was an isolated matter. Unfortunately, my call with Rick only confirmed the i

Wow I received a horrible attitude from Ryan Boswell yesterday, He was so rude and unprofessional maybe no one taught him how to talk to people

Susan is great....sherrie. My whole family is on a policy and they called the DMV for me and really care. Love them...1/2 St.farm.

Great