Bill Bryan - State Farm Insurance Agent

We have been a loyal customer of Bill Bryan State farm agency for over 20 yrs. Within the past 2 yrs. We have had a number of problems with this agency and It has been over all very stressful. With wrong insurance quotes, losing valuable signed documents, not following through by not giving/sending State farm corporate signed documents and information changes, ignoring customer concerns, not returning customer calls, a lack of professionalism, courteousy and over all very poor customer service by Greg Bryan. Trying to communicate with him has been very difficult it feels as if your talking to a brick wall. There is a lack of any sensitivity to a customer's concern on top of the many blunders on Greg's part and absolutely no assuming responsibility for any of his mistakes. There has never

1). The amount of the insurance is way too high. 2). I’ve noticed the lady in the Bill Bryan office is very nice. I’m really glad that I changed from the State Farm agent in Winter Park.

A big thank you to Adriana. She worked diligently with the underwriters on my camper. Thank you again!!!

Agent was easy to work with and they helped me set everything up after moving from another state.

Michelle is awesome. Goes above and beyond.