Avesis

I’ve been waiting over a year for them to unlock my account. So as of now I cannot login to my online account and look at claims etc. I’ve been emailing and calling to no avail. I’m not sure Avesis is a legit company. Most company’s do a text message or have an account recovery procedure the email recovery procedure Avesis uses doesn’t work you click on the link then it takes you to a blank page that won’t load. Will be contacting my HR benifits through my company and ask them what they suggest don’t think I will sign up next year.

I ordered my glasses through the AVESIS website, the production company they use is UVP. and it was the worst experience I have ever had. The frames I ordered were small, so as soon I as placed the order, I emailed them to change the size to medium. Almost 5 emails later and 5 days later, the glasses have almost shipped and despite going back and forth, they did not change and different people from customer services will answer you irrelevant answers as if you are talking to an alien and no one will actually understand what you want. This is probably the worst company I have ever dealt with. PLEASE DO NOT ORDER FROM THEM!!!!!!!

They are my dental coverage provider. I needed work which required pre-approval. Avesis emailed the provider their agreement to cover the required treatment. Then after I received the care and paid my share, I was contacted by the provider's office advising me that Avesis, after having committed to the coverage in writing, had disallowed the items in question, leaving me responsible for an additional $700 in fees. Needless to say, I am filing a formal complaint with the DC Healthcare Ombudsman. Avesis is not a trustworthy company. Avoid them like the plague. Update - 6/23 - note the response from Avesis, purportedly from the owner (?). These people are definitely scum. But I have to thank them for reminding me to pursue my claim against them. There should be a way to award stars in n

Have had their vision insurance for years. Lately they have switched labs to where the lab folks can't make my lens correctly. I have been without glasses for three months working off a 2 year old prescription. Avesis said that it's not their problem, yet it's their lab. They obviously haven't learned how to provide customer service

There is no documentation stating if you get a contact lens fitting you will only be able to use your vision insurance for contacts. I wanted to get both glasses and contacts, but have insurance pay for glasses. Unfortunately that was not able to happen because they would only cover contacts.