Assurant

Perfect for apartments. While I have not had a claim, I have had some issues at move out (auto payment when not needed/extended for a month/etc.) and their customer service is incredible. Both over the phone and chat I had a live agent and resolutions right away. Good service is hard to find. They are great with that and I will continue to use them.

Was on call for 2 and a half hours, all I needed was a receipt/proof of purchase of a warranty replacement device that included the IMEI number, to prove that I own the phone free and clear. And no one was able to provide, said it was a carrier matter, and the carrier would tell me it's an Assurant matter because they are the ones who replaced the device. Unbelievable the inability of the personnel to achieve said task.

Second night in my mobile home, Hurricane Helene flooded the area. Damaged my Vapor barrier, subfloor and flooring. From underneath. Burned something out(a relay switch) under the home causing me to lose electric to 2 ceiling fans, closet lights, garbage disposal and outlets. My foundation sank on one end of the home. No one came out for months. By then the insulation had spread moisture causing the floor damage. Spreading to walls. I had 2 inspections with pictures available done within 52 days of the hurricane, because I had just bought the home. I went through 3 adjusters. First one finally quit and told me to seek counsel because Assurant wasn’t paying anyone anything anymore. He said it was obviously flood damage. Per their policy, to see if the home was even safe (his words) He sen

Total scam! Paid insurance for years, phone broke, now they won't cover. Don't waste your money. Customer service is very hard to understand too.

I would not advise anyone to get a policy with Assurant. They are nothing but a scam. You won't be covered. The only thing they are not realizing is that besides for just leaving a bad review which seems to be what all their policy holders claim but they ran into the wrong person that will actually hold them accountable to the highest standards and im already deeply in the work of that. I basically had ongoing issues in my apartment for months with AC leaks and sheetrock damage and mold.. I kept reporting it to maintenance until all my clothing was filled with mold. The building called a professional inspection which confirmed major AC leaks, my building ended up bringing a portable AC and then completely installing a brand new AC plus do major renovations. All evidence is very clear and