Ascendant Insurance Solutions

My brand-new 2026 Tesla Model S was backed into by a delivery truck less than 10 days after purchase. Thankfully, Tesla records everything. I initially assumed that dealing with a commercial insurance carrier like Ascendant would make the process easier. Unfortunately, it has been the opposite. This has been one of the most challenging and frustrating insurance experiences I’ve ever had. Communication has been poor, and reimbursements have been painfully slow. The accident occurred on 9/11/25, and as of today, 1/13/26, I am still waiting—after repeated follow-ups—for the remaining two checks I am owed: one for diminished value (the vehicle immediately lost value due to the accident while being brand new) and one for rental car expenses. Ascendant is disputing the rental coverage and clai

Don’t even call them for a quote they try to put pressure on you to buy their insurance and if you don’t do business with them or change your mind of doing commercial business or even sell your truck or can they will call DMV on you even though you don’t have any policy with them. This is the first time in my life that somebody I have no business with Report me to DMV very nasty low class and unprofessional business operation I will give them zero ⭐️ if I could and will tell everybody, I know to stay away from this Scammers DMV almost suspend my license because of them 😡😡😡😡

The worst customer service my mom was hit by one of their insured 2 1/2 months later nothing is done. We leave voicemail emails nothing in return. You call to speak to the person and they play games with you. Send you straight to voicemail. Finally, we went through our insurance and the car was picked up in three days. I advise to stay away from this insurance company, especially claims Adjuster Christopher

Avoid, Avoid, Avoid After contacting Florida Department of Financial Services and after more then 1/2 year my company received just $6006.80 check out of $6214.44 taken by Ascendant directly from our credit card on July 28 2024. That was a deposit for a cancelled insurance (which were not paid in full which means not started) initiated by John Rotschild the owner of We Insure Group - the subagent of Ascendant. We were unfortunate to pay a deposit on a weekend to realise that their premiums are not covering the liability limit needed and with the new amendment their prices were far too expensive and their services are not even rated. Within a day it was requested a cancellation but John Rotschild - as the owner of his brokerage company completely ignored and then even blocked my emails. E

This company is a fraud they will take you money every month and not pay a claim when it’s in your policy I had a truck burn to the ground on nov 27 of 2024 and they just denied the claim today I wouldn’t do any business with this company unless you want to lose and give them free money every month I’m reporting them to the state for fraud and I hope you guys do as well we need to shut this company down