Andy Roethele - State Farm Insurance Agent

Brittany Ballard was incredibly helpful and professional. She made everything very easy to understand and took the time to answer all my questions. It’s not often you find someone who genuinely cares about helping you and making the process smooth. I really appreciate her support and great customer service. Thank you, Brittany!

I had the pleasure of having Alex Fisher help me with getting an update done on my insurance policy. I made the request in the App on a Friday and then called the office on the following Monday. True to her word, the update was done within an hour. She was very pleasant, kind and professional. Continue to shine Alex!

Alex was amazing and incredibly thorough with her follow-up. She originally gave me a quote a few months ago that was a bit too high for me at the time, and she was completely understanding when I didn’t move forward. A few months later, she reached back out to let me know there had been a price decrease and clearly showed me what my new payments would be lower than what I had been paying. She was super easy to work with, very informative, and never pushy. I highly recommend her!

We worked with Brittany over the course of a week, who was great and able to help us with both homeowners and auto insurance. I appreciate that she took the time to balance our coverage needs with our interest in keeping costs down. She was easy to work with and got back to us quickly each time we had a question and kept us in the loop through the process. She represents this agency very well, and it was a pleasure to work with her.

I had an excellent experience working with Brittany at State Farm with Andy R. Brittany is incredibly helpful, polite, and truly goes above and beyond for her clients. She took the time to explain everything clearly, answered all of my questions with patience, and made sure I felt confident and taken care of every step of the way. Her professionalism and genuine kindness really stand out, and it’s clear she cares about providing the best service possible. I highly recommend Brittany to anyone looking for outstanding customer service and support.