Andre Jett: Allstate Insurance

I changed my car insurance from Statefarm back to Allstate after not having them for many years.I guess many things have changed but noone ever let me know.I have full coverage and since I have rental from allstate I asked if it could all be together as it may lower my rates.Allstate agent said it will and wanted to make sure it also came with roadside and I was told it would.A few days into having Allstate I needed a tow 159 dollars no roadside.Now I have to pay that extra cost.Then I see they are still taking out renters separately.So where is the savings.When I had them in 2010 I got renters,car and roadside with full coverage all in one bill and I asked if it was the same told one thing but it's another.

This is the worst agency I have ever had the displeasure of working with. I was lied to right from the beginning. Can't get in contact with them. They wait to end of day to send emails and return calls. Sorry I ever contacted them! And what is their reply, sorry you feel that way instead of trying to make the situation right.

I highly recommend Andre Jett and his talented group of professionals at Allstate. They recently did me a favor with a policy that they didn’t need to do, but their DNA is customer service and support, and it shines through. Working with Jessica was a great experience!

I have been with the Jett Agency for a year now and have been extremely happy with the customer service. I left another big name company after many years and saved substantially moving to Allstate. Everyone is friendly, polite and helpful whenever I need them. It's a pleasant experience to stop in...not one that you dread like when you have to call a company and weed through the many menu options. I had my first real claim a few days ago and Andre Jett's immediate assistance was fantastic..I had all the needed parties calling me with in an hour and within a couple hours all my repair and rental arrangements were lined up for the next day. The claims adjuster, the rental company and the repair shop that were recommended by Allstate have all been terrific. What a seamless process and

Im pleased to write this recommendation for the Andre Jett Allstate Insurance Agency. I have my Auto,Homeowner Insurance and an Umbrella Policy. Everyone here has helped me with understanding what my needs for insurance actually are and what benefits they can offer me. It’s nice to know that I wasn’t just a little number in a computer somewhere. Everyone took the time to offer me the needed suggestions and options. The prices were reasonable and very competitive for what I chose as my own personal opinions. Each person working in the Jett Agency are friendly and experienced professionals who actually care about you as a customer. I would highly recommend anyone who has a need for insurance or is confused about what they actually need to call for a professional analysis. Thanks for the serv