AmTrust Financial

I had a policy with them. After a normal course cancellation (I didn't need it anymore), they sent me a top-up payment based on a "premium audit after the policy termed or was cancelled"... I'm sure that was buried in some T&C's. But seems like a scam and just bad business practice. I paid it to avoid the threat of being sent to a collection agency. Not a nice way to do business.

This is the ABSOLUTE WORST business ever and I would rate this at a negative 10! No communication with phone conversing or email! You have to wait forever to get approvals for medical treatments and they do NOT want to pay out on mileage reimbursement! You seriously have to babysit these case workers and call every other day! They are a complete JOKE!!!

Can never get paid in time always having to call them to find out were my pay check is and never can get a hold of the claims adjuster or there supervisor

My partner and I have been loyal clients for over a decade with this company. Their rates are reasonable but not exactly cheap. We’ve made every payment consistently without hesitation and have never argued any of their rate increases throughout the years, we just pay. After so long, last month we had an emergency with our hot water boiler which also supplies the building with heat. The boiler tank blew open and steam is flowing out not allowing pressure to build thus effecting the heat in the building. Keep in mind it was December, it’s cold out and there are 10 apartments whose heat is affected. Well it is now mid January and we’ve yet to have a direct answer from them as to whether they will cover the damage or not. Trying to get a direct answer from the adjuster Nicole Ruggerio assigne

I was with the Hartford when I started my business. They were transparent, communicative, & personable. Unfortunately, in the span on one month I had one employee t-boned from a driver running a stop sign & another employee who claimed to have slipped and dislocated his arm on his 2nd day. So, being a business, Hartford dropped me from their coverage when my contract was up. I scrambled to find a new worker's comp carrier. ADP is my agent as I use them for payroll. They claimed they had trouble finding coverage for me because of the two claims, which were serious. As a result, I was ready to take what I could get. That ended up being AmTrust. I figured, that's a relief. I got covered before any lapse occurred & AmTrust sounds like a good name for a company. Good enough for me. My company h