AmeriFirst Insurance Agency

Austin, TX · Insurance agency

Rating
4.8/5
★★★★★ 4.8
Reviews
20
Rank in Austin
#54
of 349 insurance agents
City Percentile
53%
rating percentile
Address
AmeriFirst Insurance Agency, 8300 N Mopac Expy, Austin, TX 78759
Phone
(512) 524-8824
Website
www.amerifirstinsurance.com
Status
Closed · Opens 8:30 AM Mon

AmeriFirst Insurance Agency is an insurance agent located in Austin, TX. It is one of 349 insurance agents listed in Austin. Its 4.8-star rating is above the Austin city average of 4.4 stars. There is 1 photo associated with this location.

Hours

Friday8 AM–5 PM

Customer Reviews

★★★★★ 5.0 Jinn Lee · Sep 2025

We had a fantastic experience working with Amerifirst Insurance. They did all the work for looking and finding for my home and auto insurance. From start to finish he was professional, knowledgeable, and incredibly helpful. They took the time to explain all of our options clearly, answered every question I had with patience, and made sure we felt confident in choices. Highly recommend Manny and his team for anyone looking for reliable insurance and exceptional service!! Thank you!! Jinn Lee

★★★★★ 5.0 Rajjj Patelll · Jul 2025

I was completely impressed with their professionalism and customer service. Manny and Amerifirst team were very helpful. We went over lots of options with me and my wife for our new home. We also changed the auto insurance for more savings. Great rates, service, and friendly - for sure use them. Ask for Manny he is very knowledgeable and gives great recommendations!!! Raj

★★☆☆☆ 2.0 Joel Skotak · Apr 2025

I have been a customer for years, never had an issue until I had to deal with a notice from Travelers that a landlord policy renewal was being denied. My agent told me I needed to make the repairs, which included a new roof and some siding repairs, so I did all of the repairs and spent around $14k. My coverage was still denied, which is out of my agent’s control. My beef is that the communication from my agent was brief, and not entirely accurate. When I spoke to Manny, my agent’s boss, he was not apologetic, but defensive, and neither he or my agent ever apologized or suggested they could have communicated the situation in a more effective manner. Even if they did advocate for me, it felt like they didn’t. After denial of coverage they shopped providers and the best they could offer was a

★★★★★ 5.0 Bobby Mays · May 2024

I am very impressed with AFI Agency Lacey Rhodes. She has been absolutely supportive and swift with every request asked. I would recommend anyone looking for great coverage rates and a great agent to assist you with any help that you need, to call and request Lacey Rhodes services.

★★★★★ 5.0 Cheryl McQueen · Jul 2024

Lacey Rhoades was so very helpful for finding a better renewal rate for me. She took time to research options and answer my questions. She and Manny are very helpful. I’ve used them for many years and am very satisfied.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.