Aflac

Elm City, NC · Insurance agency

Rating
1.0/5
★☆☆☆☆ 1.0
Reviews
1
Rank in Elm City
#2
of 3 insurance agents
City Percentile
50%
rating percentile
Address
Aflac, 205 Anderson St, Elm City, NC 27822
Website
mylogin.aflac.com

Aflac is an insurance agent located in Elm City, NC. It is one of 3 insurance agents listed in Elm City. Its 1.0-star rating is slightly below the Elm City city average of 2.9 stars. It ranks #2 among Elm City insurance agents by combined rating and review volume.

Customer Reviews

★☆☆☆☆ 1.0 Tiana Greene · Jan 2019

If I could leave a 0, I would. I have called Aflac over 25 times since September trying to get my direct deposit setup since I left my group policy. I sent in 2 checks and they lost both. I even have a signed copy stating it was delivered and received by an Aflac employee. I have asked to speak to a manager regarding the issue several times and have not gotten a response and am still waiting for a call. I have spent over 15hrs on hold and explaining the issue. Additionally, I have received several different responses regarding my documents, but I did everything on my end; they just keep dropping the ball. At this point, the money is just sitting in the account waiting to come out. This is the ABSOLUTE WORST customer service I have ever received; as a customer with them for over 8 years,

Accessibility & Amenities

✓ Wheelchair Accessible Parking Lot

Services

Insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.