Acceptance Insurance

Austin, TX · Auto insurance agency

Rating
4.8/5
★★★★★ 4.8
Reviews
20
Rank in Austin
#47
of 349 insurance agents
City Percentile
53%
rating percentile
Address
Acceptance Insurance, 4201 S Congress Ave #103, Austin, TX 78745
Phone
(512) 620-7034
Website
locations.acceptance.com/austin-insurance-texas-78745/?utm_medium=directory&utm_source=google&utm_campaign=ATXAU3_Austin_TX
Status
Closed · Opens 10 AM Sat

Acceptance Insurance is an insurance agent located in Austin, TX. It is one of 349 insurance agents listed in Austin. Its 4.8-star rating is above the Austin city average of 4.4 stars. There are 10 photos associated with this location.

About Acceptance Insurance

For more than 50 years, your local Acceptance Insurance agents have been finding cheap car insurance options for people just like you in Austin, Texas. Whether you're driving record is perfect or not, we've got flexible, customized options to fit... More

Hours

Friday9 AM–6 PM

Customer Reviews

★★☆☆☆ 2.0 Cameron Walker · Jan 2026

I was interested in moving forward because the quoted rate was very good, but the subtotal did not match what was originally quoted. When I asked where the additional $150 was coming from, I was told it was listed on a separate page as a service and administrative fee, which was not clearly disclosed upfront. Payment was requested before I had signed or reviewed any documentation, and after I decided not to move forward, a charge was still processed. As a result, I had to dispute the charge with my bank. While they do appear to have competitive rates, the lack of transparency around fees made this a frustrating experience.

★★★★★ 5.0 Betul Buyukaydin · Jan 2026

Daniela was perfect! She made our visit very easy, painless and gave us the best rates in the entire area. 5 stars not enough!

★★★★★ 5.0 Walter · Sep 2025

Thiago is the nicest. Best customer service I've seen in a while. Real nice guy. Thank you for helping me with best prices.

★★★★★ 5.0 analeah ortuno · Aug 2025

Went in just for quote , left the office with a whole insurance policy , Daniela with great customer service helped me find the best price ! 100 percent recommend! If you need insurance acceptance on congress is it !

★★★★★ 5.0 Maria Aguirre · Dec 2025

Excellent service of Thiago. So much love of his part

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Auto insurance agencyHome insurance agencyInsurance agencyInsurance brokerMotorcycle insurance agencyRenter's insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.