Abbie Davis Tanner Agency, Inc American Family Insurance

I cannot say enough wonderful things about my experience with Heaven at Abbie Davis Tanner Agency. Throughout the entire process, Heaven provided me with options that fit my needs and made sure I felt completely confident in my insurance choices. Every interaction was friendly, efficient, and solution-focused. Even when I had multiple requests and questions, she handled everything with patience, positivity, and lightning-fast communication. In today’s world, truly exceptional customer service is rare, but Heaven sets the gold standard. I walked away not only with the perfect insurance coverage but also with the peace of mind that I’m in the best hands possible.

Absolutely cannot recommend working with Heaven enough! The quote for homeowners and auto was great, but specifically she was so easy to communicate with. I had a lot of questions, and she was so patient answering each of them. The agency seems great, the insurance seems great, and the whole experience so far has been wonderful working with them.

SERVICE LINE ENDORSEMENT WORTH EVERY PENNEY! ($10, 000 payout) I recently needed to replace my sewer line and was very happy that my American Family Insurance agent (Abbie Davis-Tanner Agency) had suggested I add the service line endorsement to my homeowner’s policy a few years ago. Filing the claim was a very straight forward process. I provided my agent with an email containing a video link of my sewer line scoping, the write-up of the scoping conclusion and a bid for the sewer line replacement. My agent then forwarded the information to their claims people who then forwarded the information a company specifically dealing with sewer line claims. The claim needed to be approved at each step to advance. After the final approval, I received an email with a secure link for my banking infor

I was switched to Abbie's agency from another agency, and WOW, what a difference. She and her team are excellent. I had a review of my polices with them. It was impressive how comprehensive the review was. We covered all bases and then some. As importantly, I really appreciated the "personal" touch. They listened and were very attentive to my needs. I feel very confident that my coverage is correct and that I have an agency that will stand behind me with I actually need their services. Definitely FIVE STAR service. Oh ... by the way ... I live in Seattle and have properties in three states including Colorado and Abbie's Team is doing it all for me. THAT'S SERVICE!!

Great experience working with Dionndra Lopez and very happy with my home, automobile, motorcycle and umbrella policies that I purchased. Saved a couple thousand dollars from my prior insurer and have had good experiences with American Family with prior insurance activities.