AAA San Clemente Insurance and Member Services

San Clemente, CA · Insurance agency

Rating
4.1/5
★★★★☆ 4.1
Reviews
20
Rank in San Clemente
#2
of 20 insurance agents
City Percentile
32%
rating percentile
Address
AAA San Clemente Insurance and Member Services, 638 Camino De Los Mares E100, San Clemente, CA 92673
Phone
(949) 489-5572
Website
www.ace.aaa.com/locations/San_Clemente-92673-61

AAA San Clemente Insurance and Member Services is an insurance agent located in San Clemente, CA. It is one of 20 insurance agents listed in San Clemente. Its 4.1-star rating is slightly below the San Clemente city average of 4.8 stars. It ranks #2 among San Clemente insurance agents by combined rating and review volume. There are 9 photos associated with this location.

About AAA San Clemente Insurance and Member Services

We're always with you thanks to our 24-hour Roadside Assistance. If you need to jump or replace your battery, unlock your car or fix a flat tire, we can help whether you are the driver or a passenger. We offer various insurance policies including... More

Customer Reviews

★★★★☆ 4.0 W Perry · Jul 2025

First visit, I was there to talk to travel agent. Kolleen was very helpful and I appreciated her advice. For the mobility challenged, be aware that this office is on a lower level. There are ramps available, if you can’t use the stairs. And it’s a busy parking lot, so finding a close space can be difficult.

★★★★★ 5.0 Jeff Nadel · Jan 2026

What a great experience today when I stopped in! These guys are on their game and their customer service is top notch! Giant shoutout to Lee for all his much appreciated guidance regarding passport photos and travel - I highly recommend!

★☆☆☆☆ 1.0 just me · Nov 2025

A rep scrapped my info from somewhere. Since October 29 an employee has been emailing me, trying to get me to book a vacation multiple times a day sometimes. I don't even live in California. The kicker is you can't unsubscribe. No one cares, the emails keep coming. Its predatory. Reading other reviews, sounds like theyre too busy spamming you to actually do anything that they say the want to do to get some of your money.

★★★★★ 5.0 Nattanicha Zamborelli · Dec 2024

I recently visited AAA Auto Club, and I couldn't be more satisfied with the service I received. The staff was incredibly friendly and knowledgeable, making my experience smooth and enjoyable. They took the time to answer all my questions and provided valuable recommendations tailored to my needs. The facilities were clean and well-organized, which added to the positive atmosphere. I was particularly impressed with how quickly they handled my request without compromising on quality. I highly recommend AAA Auto Club for anyone looking for reliable assistance and exceptional customer service. Thank you for making my visit a pleasant one!

★☆☆☆☆ 1.0 David Ventura · Apr 2025

I'm not sure who the manager of this location is, but there's a lot of opportunity to train front desk workers there. One woman in particular was shockingly rude, I wish I had gotten her name.. I went in with a member (AAA member and my family member) as I am NOT a AAA member to get a moving permit. Was able to get one last week, no problem. She informed us of the policy that DMV services are only for members. I can understand paying registration, renewing a license, that sort of thing since it takes a little more time, but getting a moving permit is easy and simple. She turns us away with a smug 'sorry' saying they can't help us because I'm not a AAA member and that whoever helped me last week "must not have realized I wasn't a member" with a condescening smirk. Here's how this scenario

Accessibility & Amenities

✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Free Parking Lot ✓ Paid Parking Lot

Services

Insurance agencyAuto insurance agencyCruise agencyHome insurance agencyLife insurance agencyMotorcycle insurance agencyNotary publicPassport photo processorTravel agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.