AAA Palomar

Lexington, KY · Insurance agency

Rating
4.3/5
★★★★☆ 4.3
Reviews
20
Rank in Lexington
#31
of 133 insurance agents
City Percentile
36%
rating percentile

AAA Palomar is an insurance agent located in Lexington, KY. It is one of 133 insurance agents listed in Lexington. Its 4.3-star rating is slightly below the Lexington city average of 4.5 stars. There are 10 photos associated with this location.

About AAA Palomar

With one-on-one expert advice, our insurance agents will work with you to customize an insurance policy that fits your individual needs. Our experienced travel agents give you personalized recommendations and will handle all the travel details from... More

Hours

Friday9 AM–6 PM

Customer Reviews

★★★★★ 5.0 Benjamin Boggs · Jun 2025

Molly has been very helpful and we highly recommend her for helping with trip planning. She made it very easy and we feel very comfortable our trip coming up will be a trip to remember. She helped remove all the stress from planning an out of country trip. Thank you!!!

★★★★★ 5.0 Donald Croley · Sep 2025

We stopped to look at a river cruise. Very helpful and good price. Karina was fabulous

★☆☆☆☆ 1.0 Josh · Nov 2024

CHECK TRUST PILOT reviews. Most people get AAA for the towing. Peace of mind if you break down on a long trip. You would expect that someone would be there to help within 30-45 minutes… certainly no longer than an hour, right? Especially if your family is stranded on the interstate near a large city. Apparently AAA doesn’t share this thought process. I have needed a tow 2 times over the last couple of years and both times took around 3 HOURS for a truck to show up. Keep in mind this is after the app and customer service gave multiple false time estimates. This service is garbage. I will be canceling and spreading the word.

★☆☆☆☆ 1.0 Seth Atkerson · Dec 2024

Ive had AAA for years. Never had issues they’ve always been great. Tonight, that was not the case. My wife locked her keys in her car at her work. She is a member as well. I called AAA to have service person come unlock her car. The woman who answered was rude. She also put my wife’s phone number in incorrectly as well as telling me an incorrect estimate time of arrival. My wife was outside in the snow. I call back because my wife’s phone was dying and I wanted to give my number as a secondary in case they couldn’t get ahold of her. The lady I speak with this time tells me that if I put my number down as a secondary it’s going to be a second service call on my account. I asked her to please explain how that is possible and she basically talked in circles until she put me on hold to “go tal

★☆☆☆☆ 1.0 Beth Roth · May 2024

Called to talk to someone about getting a 3 day base ticket for Disney not the promotion that was going on that I am attempting to get online. Just wanted confirmation that the base ticket can be used for the same park twice just as if I was to purchase directly from Disney. When on the phone I could barely understand him through his mumbling, and when I asked to be transferred to someone who understood the question I was exactly asking he said I’m looking at it right at it with an attitude but kept referring to the promotion and not what I was asking. Sir I’m just trying to confirm before buying the ticket so my daughter can enjoy her 1st birthday with her grandparents. 10/10 don’t recommend calling as the costumer service is terrible on the phone.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agencyAuto insurance agencyConsultantHome insurance agencyTravel agency

Top Insurance Agents in Lexington

NameRatingReviews
Carpenter Insurance Group LLC★★★★★ 5.020 reviews
Rudy Manzon - State Farm Insurance Agent★★★★★ 5.020 reviews
Union Insurance★★★★★ 5.020 reviews
Andrew Wade - State Farm Insurance Agent★★★★★ 5.020 reviews
Kentucky Health Solutions, A Trucordia Business★★★★★ 5.020 reviews
Kentucky Insurance & Investment Group★★★★★ 5.020 reviews
Greater Lexington Insurance Agency, Inc.★★★★★ 5.020 reviews
Brooke Whalen Insurance★★★★★ 5.020 reviews
Debra Hensley - State Farm Insurance Agent★★★★★ 4.920 reviews
John Parkhurst - State Farm Insurance Agent★★★★★ 4.920 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.