AAA - Forest Acres

I had my car towed there because it wasn't getting fuel and wouldn't start. The next thing I'm told was my battery dead. Then I was told the fuel pumps out. I told them everything was working when my car was told so the battery can't be bad.then after over a month and terrible communication, I go pick up my car and told everything is working fine. I get there and none of the electronics work so basically I can't do anything with my car. I told them and they said the windshield wipper motor was causing the battery to die. I picked my car up and told them I was taking some place else. It died on me. When I finally got my car to another shop, they had to fix everything this shop messed up. Don't come here unless you want your car worse than you leave it. I put one star because you cant go l

I took my car for a hub job my warranty paid for 2 they only replaced 1 and pocketed the rest of the money and part. I had to take vehicle to Firestone have done again. They lied about doing my transmission nor could show a reciept for work. Mind you they are getting paid through my warranty. I'll never take my vechicle here again. They had me fixing things on my car that wasn't bad or due for service. My car warranty will be pushing for the money return on those parts that was never placed on the car. Leaving me several months on trying to figure out whats wrong with the car. Im highly disappointed and dis satisfied with their service.

Dusti, the customer service representative, was very helpful and personable and that’s the only reason why I gave it 2 stars instead of 1. Other than our interactions with her we are very upset with our service. My center console and glove box were both gone through and many items were thrown all over my car floor without a care. It was extremely unprofessional and unacceptable especially for the absurd amount we had to pay for their service. The same thing happened to my husband a few months prior. While he laid down towels so his interior wouldn’t get dirty, there were dirty boot marks left all over the floor pads when he got his car back and the towels were just basically shoved out of the way. Plus, the price for an oil change and fluids seemed to go way beyond the norm. We gave this

Had my vehicle towed to my mechanic by AAA. The tow truck driver broke my gear shifter and now AAA doesn't want to be responsible for there tow truck driver damaging my vehicle. I have been with AAA about 12 years and this is the first time this has occurred. But I can guarantee you when my membership renewal is due they will make sure I receive it with no problem.

Went in for a simple tire repair. When I left the new tire had 15 PSI (I didn’t know it was that low till I got to an air pump.) 3/4 of my tire pressure caps were missing. They reset the clock in my car without setting it back, and now for some reason my window doesn’t close normally. Makes you wonder.